It’s good to familiarize yourself with our Insured’s Bill of Rights page. Every policy owner, as well as the insurance company, has certain rights. You have the right to choose any water damage restoration company that is properly trained and provides water damage services as a full-time business, like we do. In other words, by law you do not have to choose a company recommended by the insurance company.
We think the more prudent decision for you is to choose whom you feel most comfortable with, and not necessarily whomever your insurance company recommends as that opens up a possible conflict of interest. The water damage restoration contractor should work for you and only you, and not be beholden to or answer to the insurance company. A professional water damage restoration company, like us, will not only work only for you, but also chooses the proper drying methods and equipment. You see insurance is a business, as you know. And like any business, they want to protect profits – unfortunately, sometimes at the expense of you, the insured. We do not play those games – ever.
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